Site down time on 10/26/2009
Arbiter 
Communuity Moderator
Join Date: 03/15/2008
Location: Netherlands
Posts: 13
Site down time on 10/26/2009
Around 8:30pm est the site went down. Apparently the data center had an air conditioner failed which caused everything to go down. As for archives they are unharmed as they are done at a diff data center.
here
donpaulo
donpaulo
Join Date: 08/01/2009
Location: Japan
Posts: 3
thank you for the update
hypermax8
Rookie
Join Date: 10/01/2009
Location: Canada
Posts: 1
I was wondering what happened. Thanks for the info.
davthedav
Rookie
Join Date: 10/30/2008
Location: Canada
Posts: 3
thx for telling me wth happened i was wondering what went wrong
Penguinsrock
Third Liner
Join Date: 09/13/2009
Location: United States
Posts: 58
I was wondering if we would never see them again. I'm new so trying to build some trust in the site still.......
martin
Rookie
Join Date: 10/03/2009
Location: Germany
Posts: 1
Hi, I hope that will not happen again. I got up in the night to watch my habs and than that
Hockeystream do you make any efforts to ensure that this will not happen again? I have a 3 month pass
chrisjack
Rookie
Join Date: 10/26/2009
Location: Canada
Posts: 4
I expect that you will refund me the 1 day membership that I purchased yesterday as you site and streams were not working for 80% of the night (i have taken screenshots for proof of the downtime)
Please let me know how you wish to proceed with the refund.
Habs0910
Third Liner
Join Date: 09/17/2009
Location: Canada
Posts: 55
I think it's only fair that you extend everyone's account for one day. Not only was the site down for most of the night, but you were showing a football game where you should have been showing a hockey game.
I think it would be a good gesture (since all of the extra traffic this year is from word of mouth by your members) to make up for last night by giving us an extra day here.
chrisjack
Rookie
Join Date: 10/26/2009
Location: Canada
Posts: 4
If an extra day is issued i wouold need to be choosing it as I only paid to see games on a night the the NYR are playing.
#10 10/27/2009 - 02:22 PM
chrisjack
Rookie
Join Date: 10/26/2009
Location: Canada
Posts: 4
The sad part about this whole issue is that I emailed these guys about the issue and asking for a refund (or another day of my choosing) to be completed.....but I have yet to get a reply at all.